Treatments

The Treatments Overview report shows how often different types of Revaly treatments are applied to payment attempts. It summarizes both the total number of treated payments and how many of those resulted in approvals.

This report provides visibility into treatment activity and distribution, helping you understand when and how often treatments are applied across your transactions. It focuses on operational transparency, giving you a clear view of treatment usage across your payment flow.

This report offers visibility into:

Operational visibility: Understand how many payment attempts received at least one treatment during the selected period.
Distribution clarity: Identify which treatment types are most frequently applied across your transactions.
Trend tracking:Observe how treatment activity evolves over time (for example, detecting seasonal spikes or consistent baseline usage).
Data transparency: View treatment coverage and activity independently from approval outcomes or performance metrics.

Treatments Table

The table below the chart breaks down your data by treatment type, showing how many payments each Revaly treatment was applied to and how many of those resulted in approvals.

You can toggle between Count and Amount at the top of the table to view the data either by transaction volume or by monetary value.

Treated payments: The total count or amount of payment attempts that received at least one treatment during the selected period.
Approved treated payments: The count or amount of approved payments that received at least one treatment.
% of approved payments with treatment: Percentage of approved payments that received at least one treatment.

Understanding Revaly Treatments

Each treatment in Revaly represents a specific optimization action applied to improve payment performance. These treatments operate at different stages of the payment flow, some before submission and others after a decline, to enhance data quality, optimize retry timing, or re-engage customers when necessary.

The following sections describe each treatment in detail, outlining what it does, when it is applied, and how the corresponding report helps you interpret its activity.

Account Updater

The Account Updater treatment automatically refreshes stored payment credentials (such as expiration dates or reissued card numbers) to prevent unnecessary declines and maintain payment continuity. This ensures that valid recurring transactions can continue processing without disruption, even when a customer’s card details change.

It provides visibility into how Revaly maintains transaction consistency over time and helps merchants understand when card updates occur within their payment flow.

Address Optimization

The Address Optimization treatment enhances the structure and completeness of address data before a payment is submitted for processing. It standardizes formatting, fills in missing details when possible, and ensures consistency with postal and ZIP codes standards required by gateways and issuers.

This improves the likelihood of successful authorization by ensuring cleaner, more accurate payment data.

Intelligent Timing

Intelligent Timing determines the optimal moment for retrying declined payments by analyzing historical patterns and performance data. Instead of retrying immediately, it distributes retries intelligently across time to increase approval probability.

It offers visibility into Revaly’s timing optimization process, helping merchants understand when retries are scheduled and how this differs from instant retry logic used by Inline Retry.

Text Sanitization

The Text Sanitization treatment ensures that text-based fields (such as customer names, addresses, and descriptors) are clean and properly formatted before being sent to the payment gateway. It removes unsupported characters, fixes spacing, and standardizes capitalization to improve data consistency and prevent avoidable gateway errors.

It helps merchants understand where Revaly performs automated data cleanup, providing visibility into the quality assurance steps that precede payment submission.

Drill-Down by Treatment

Clicking on any treatment name in the table opens a detailed view for that specific treatment. The treatment view displays how often the treatment was applied and approved within the selected time period, supported by both a chart and a breakdown table.

From this view, you can:

Adjust the company or date range using the filters at the top of the page.
Click on any period in the table to drill down further and view daily-level details for that treatment’s activity.

This drill-down experience allows you to analyze when and how each treatment is being applied within your payment flow.