Outreach Entry Report: See who entered Outreach, and what they owed

When a failed payment cannot be fixed automatically, we contact your customer directly and ask them to update their details. Until now, how many of your customers reached that stage lived in an internal report you had to ask us for.

The new Balance entered Outreach report shows how many customers entered a campaign over any period you choose, and how much outstanding balance they were carrying when they entered, reported in total, per customer and per currency, with customer-level detail for reconciliation.